contact email account - Page 2

**mobius** · August 25th, 2004, 2:21 PM

I ordered at surpass about a year ago, and the email I used is way outdated. I have updated the Cpanel contact info, but I don't know how or if I can get into my.surpasshosting.com - The email I used I can no longer check.

**Kayla** · August 25th, 2004, 2:23 PM

Checking.

saucemaster · August 25th, 2004, 2:24 PM

Quote:

Originally Posted by Kayla

If you don't see one of your accounts in your Client Area, that might mean that when you signed up for a second account, you didn't log in. You just might have chose another Client Area name and pass, and because of that the accounts aren't together.

i just noticed that the missing account is the one that i got during the by one get one free promotion. i signed up one site (sisyphean) while logged into the client area, and it is in there, but the site (postbaroue) that i used for the free account is not in there. maybe it has something to do with billing? does it matter if its in there?

**mobius** · August 25th, 2004, 2:24 PM

Alrighty. Sorry to bother you with it, just wondered if I was missing out on something in the client area.

Thanks again Kayla

**Kayla** · August 25th, 2004, 2:26 PM

Your username is your name, lowercase. But do you remember your password.

**Kayla** · August 25th, 2004, 2:27 PM

Quote:

Originally Posted by saucemaster

i just noticed that the missing aco[at][at][at][at] is the one that i got during the by one get one free promotion. i signed up one site (sisyphean) while logged into the client area, and it is in there, but the site (postbaroue) that i used for the free account is not in there. maybe it has something to do with billing? does it matter if its in there?

In the database that we see, it shows your free account there and we can search for it. So it doesn't matter that it isn't in there.

**Kayla** · August 27th, 2004, 2:08 PM

Quote:

Originally Posted by Kayla

Your username is your name, lowercase. But do you remember your password.

Do you?

If you need it reset, email sales[at]surpasshosting.com attn Kayla please.

August 25th, 2004, 2:21 PM	#10 (permalink)
mobius Hostering? Excelling Contributor Joined in Jan 2004 Lives in New York Hosted on D41 970 posts Gave thanks: 0 Thanked 0 times	I ordered at surpass about a year ago, and the email I used is way outdated. I have updated the Cpanel contact info, but I don't know how or if I can get into my.surpasshosting.com - The email I used I can no longer check. __________________ -[www.oolio.com]- {_DIME.41 Reseller_} Stay cool. >> Avatar used with permission from garyzullo.com <<

August 25th, 2004, 2:24 PM	#13 (permalink)
mobius Hostering? Excelling Contributor Joined in Jan 2004 Lives in New York Hosted on D41 970 posts Gave thanks: 0 Thanked 0 times	Alrighty. Sorry to bother you with it, just wondered if I was missing out on something in the client area. Thanks again Kayla __________________ -[www.oolio.com]- {_DIME.41 Reseller_} Stay cool. >> Avatar used with permission from garyzullo.com <<

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August 25th, 2004, 2:23 PM	#11 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Orlando 24,749 posts Gave thanks: 946 Thanked 806 times	Checking.

August 25th, 2004, 2:26 PM	#14 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Orlando 24,749 posts Gave thanks: 946 Thanked 806 times	Your username is your name, lowercase. But do you remember your password.

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