Gummy

I am really not sure where to turn with this and thought that someone here might be able to help me as multiple emails and tickets have gone unanswered in support...

My question has a couple of parts:

I have let my current domain name registration lapse and as a result no longer have that name registered. Now...

Can I register a new one and point it to the same address as old one?

Will the subidrectories that I have put in be affected?

Is there an easy way to do this or simply put, how best do I register a new name and use the same account on surpass?

Thanks very much,
Gummy

Bigjohn

It is possible that you can recover that domain if you go back to the same registrar and renew it.
That is an option, yes.
the sub-directories will be there. You will likely have to have support delete any existing SUBDOMAINS. Then you can re-create new ones on the new domain name.
Register the domain at any registrar. Point the name servers to the ones you had in the welcome email (likely ns100.dizinc.com, ns101.dizinc.com - but verify that...). Then notify Surpass support that you lost the old domain and want to point a new one at your space.Yer welcome!

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mobius

If you want to switch your domains, there is a one time fee. It shouldnt affect your subdirectories.

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Gummy

I guess what I actually meant was subdomains not subdirs...

lets say i have www.anysite.com and created photos.anysite.com...

if I now change the domain to www.anysite2.com will the subdomain switch automatically? If not is there any way for me to recover the work I did in it and reuse it for the new domain?


Thanks again,
Gummy

Bigjohn

In a word, NO.

You'll have to make sure that support clears out the old ones so you can make new ones. There was (is?) a bug in Cpanel that won't let you create a subdomain on a directory that you just deleted a subdomain from...

__________________
Proud to be a Surmunity Mod!
XEON PASS60 PASS61
Make a fundamental difference!
My Sites:
Curious about Brewing Beer? Join the community!
>>>>> Some Change is GOOD! Keep your paycheck! Support the Fair Tax
Get into an Art museum
Victorian London
It's your brain -ON WEB - mybrainhost.com (under development)
What SHOULD Government do? Much Less than it Does!

Rai

Just a note, you won't lose all your work in that subdomain... just the actual link itself. If you changed your main domain on your account to www.anysite2.com, all the stuff that was in the subdomain should still be accessible in http://www.anysite2.com/subdomain as opposed to http://subdomain.anysite2.com, which as John said, you'll have to clear out the old ones, then make new ones.

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