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September 15th, 2004, 2:59 PM
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#1 (permalink) |
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Registered User
Seasoned Poster
Joined in Nov 2003
Lives in Harrisonburg, VA
Hosted on Viva
90 posts
Gave thanks: 0
Thanked 0 times
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Subscription Cancelation?
My PayPal subscription up and canceled on me even though my card info is all valid and there was like $700 in the account. I can't find where or how to resubscribe to the monthly payments to Surpass inside the program, so I'm guess you guys do that? I sent the last payment manually to the subscription email with a note attached, but haven't heard back from any admins or account reps yet.
Can I get thrown back on the monthly wagon please? |
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September 15th, 2004, 3:32 PM
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#2 (permalink) |
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Senior Member
Super #1
Joined in Nov 2003
Lives in Canada
Hosted on Pass14
3,770 posts
Gave thanks: 4
Thanked 20 times
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You should send a ticket from http://desk.surpasshosting.com to the sales division outlining what happened and requesting a new subscription to be issued. Make sure to include all details that would be relevant, including what the paypal email is, the name on it, your user name, etc.
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