cataline

help please, I desperately needs extra bandwidth as my account was suddenly suspended.

any other "quick" ways I can add extra bandwidht and "un-suspend" my account? as I cannot do it via the purchase addon section.

I got this message when I try to purchase via the addon:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster[at]surpasshosting.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.


Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
------------------------------------------------------------------------
Apache/1.3.31 Server at www.surpasshosting.com Port 80

George

Simple solution:

Contact our help desk. http://desk.surpasshosting.com or using an off-network email account email support[at]surpasshosting.com

Thank You.

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Surpass Administrator
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cataline

I've got a quote from the upgrades department to upgrade to another package. and I already replied that I agree to the price.

The problem is that I now desperately needs my web page to un-suspended asap, otherwise I will loose my job.

just wondering if there are any one working at this hour??

thanks again for your advice.

DewKnight

I think, that billing could be off right now (tech is 24 hours I believe)..... i think billing might work the normal 9-5 or so.... but I am not sure, therefore can be of no real help, so I'll leave

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