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Old November 6th, 2004, 7:39 PM   #1 (permalink)
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Unhappy Slow uploading

Hi,I was just wondering why my sites are loading so slow,it's worse when I try to update,I'm trying to re-do my gallery and uploading is going way too slow,it was working fine yesterday.I came on at 7 am this morning and that's when it started,so I wrote tech support and they said they had to fix something and should be ok within an hour,well it's now 6 at night and it's still acting like this.Very frustrating.I have DSL,so I know it's not my comp.Can anyone help?Thanks so much.
Jen
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Old November 6th, 2004, 8:13 PM   #2 (permalink)
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Hello Jen

Your site is pretty fast now so may it was a temporarly problem.
If it appairs again contect the support [at] http://desk.surpasshosting.com
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Old November 6th, 2004, 8:28 PM   #3 (permalink)
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Now it's when I go into my ftp,when I go into my panel it's sooo slow.I've contacted support and they said nothing's wrong,I don't understand,when I log into my ftp with my other websites,hosted elsewhere,it moves fine,just when i log into my domain here.It just started doing it this morning..
Jen
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Old November 6th, 2004, 8:41 PM   #4 (permalink)
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Hello Jen

Your Cpanel is responding fast. But i still think is somewhere on the way that is causing the problem. Try a tracerout to your domain and you will see if the problem is there.
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Old November 6th, 2004, 8:49 PM   #5 (permalink)
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thanks,but I have no idea how to do that????(lol).
Sorry,jen
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Old November 6th, 2004, 8:58 PM   #6 (permalink)
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Greetings Jen

Well its easy go to start->run type cmd (press enter) type tracert www.desiringhayden.net (press enter) wait untill you se the message "Tracerounte Complite" And them you can look after big hopes in the times(ms) And se where the problem is.
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