Seraphina

Does anyone have any idea why my email would suddenly quit working?
it's been fine until tonight and now it can't or won't authenticate

435 Unable to authenticate at present

Thank you

demontech

Hello Seraphina

Contact support about this at http://desk.surpasshosting.com
They will help you fast

__________________
Sincerely,
Demon

High Quality Hosting Service Provided By
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Micki

I'm having the same problem and opened a trouble ticket - haven't
heard anything back yet. Have you?

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Michelle


Server: deso

Seraphina

No, i've not heard a word, not even anything saying that they received my request

Micki

I didn't get an email, nor did it show up when I went to check on ticket
status...but I did get a splash screen when I created the ticket.
Next time I'll print it.

My email is working again - no idea why it stopped, but at least its
back.

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Michelle


Server: deso

demontech

Hello Guys

Well if you have submit a ticket the support has it.
And the support team will aswer your ticket asap.

__________________
Sincerely,
Demon

High Quality Hosting Service Provided By
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fwwebs5

You should get an autoresponse within minutes, unless they've change the process. Next time if you don't receive a response when you create a ticket on the website, email support[at]surpasshosting.com. Make sure you use an email address that is independant from your server and if possible avoid using a hotmail or AOL address, as they sometimes will block valid/wanted email.

Unless things have changed, if you don't receive the autoresponse a ticket wasn't created.

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Fw Web Solutions
http://fwwebs.com