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Old May 3rd, 2005, 9:34 AM   #1 (permalink)
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updating our website(from a newbie)

can anyone help i am learning and trying to update our website....i can get into file manager and change the files but have no idea how to upload them to our website.....i am new to this and feel like i am missing something.....any advise.....a friend of a friend built the website ...i registered the domain name and hosting through surpass and would appreciate some simple advise
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Old May 3rd, 2005, 9:41 AM   #2 (permalink)
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The easiest way to upload files is to get an FTP program like CuteFTP or WSFTP. A google search will turn up a few free ones. If you're on a MAC, try Transmit. Upload files to the public_html directory. Call the first page you want a visitor to see index.htm or index.html
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Old May 3rd, 2005, 9:48 AM   #3 (permalink)
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once i get an ftp programe.....then what.....my website is up and running but i just want to make some changes.....thanks in advance
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Old May 3rd, 2005, 10:04 AM   #4 (permalink)
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i have now got cuteftp and it is asking me for my ftp host address......please help not sure what this is
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Old May 3rd, 2005, 10:24 AM   #5 (permalink)
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You should have that info in your welcome letter. When you say the website is set up, I preume you mean the account is set up by Surpass.
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Old May 3rd, 2005, 10:27 AM   #6 (permalink)
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Also, domain names take time to propogate through the naming servers. It is possible, if you've just set things up, that this hasn't happened. In that case, the surpass welcome email should have details of how to get into your site until this happens.
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Old May 3rd, 2005, 10:59 AM   #7 (permalink)
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up and running for a while now and i have my welcome e-mail but not sure which is the ftp host address
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Old May 3rd, 2005, 11:18 AM   #8 (permalink)
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You should be able to just put the IP address of the server, or your domain name as the host address, such as www.domain.com
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Old May 4th, 2005, 10:36 AM   #9 (permalink)
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The ftp address will be: ftp.yourdomain.com

Enter the username and password and you will see some folders and other things. You will want to put your updated files in a folder entitled "Public HTML", actually public_html.

Since you are trying to put some files which already exist you have to "overwrite" those which your FTP client will ask you to do.
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