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Old May 15th, 2005, 9:23 PM   #1 (permalink)
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Crimson Editor

If anyone is familiar with crimson editor you'll know that you can log on with your FTP info and directly edit files. Well, I've got a problem dealing with my FTP info and Crimson Editor. When I put in my info and try to connect I get the following information:

Failed to logon to remote server.
220-You are user number 2 of 50 allowed.

Why won't it let me log on? I'm filling in the following information:

FTP server: phantoms-opera.com
Username: userphantoms-opera.com
Password: password



The user and password don't exist. They are an example of what would normally go into those slots.
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Old May 15th, 2005, 10:28 PM   #2 (permalink)
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can you login using that from a command line?
Is crimson configured to use PASV? If so, disable it.
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Old May 15th, 2005, 11:23 PM   #3 (permalink)
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How can I find out if it has PASV enabled?
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Old May 16th, 2005, 12:38 AM   #4 (permalink)
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dunno. I don't use it. Should be somewhere in the FTP configuration/setup.

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Old May 16th, 2005, 1:30 AM   #5 (permalink)
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i've never been able to login with Crimson Editor's ftp either, so I eventually just gave up trying.
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Old June 6th, 2005, 4:59 PM   #6 (permalink)
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if you are logging on with a username that requires an symbol, try username%40domain.com as your username instead of usernamedomain.com
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Old June 7th, 2005, 4:43 AM   #7 (permalink)
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I'm looking at the input for ftp server and it should be: ftp.phantoms-opera.com

That might be your problem.
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Old June 7th, 2005, 4:55 AM   #8 (permalink)
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If the FTP client is set to port 21, it wouldn't matter as the ftp://ftp. is just to notify the program of the protocol in use. I believe I login to most, if not all, of my FTP accounts without it.

Actually wait a sec...

Have you attempted to login to this FTP account through a normal FTP client? If you can verify the same data works in an FTP client but not the web application, you might want to ask for support on the applications web site.
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