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June 4th, 2005, 9:16 PM
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#1 (permalink) |
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Registered User
Fresh Surpasser
Joined in Jun 2004
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renewing
hii..umm i have a problem..when I signed up for surpass hosting, I did it with a hotmail email account, but since then I have lost the account...my 1 year hosting is up now but i want to renew it...I can't log in or anything and don't know how to do so without being able to access my accout? what should i do?
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June 4th, 2005, 9:58 PM
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#2 (permalink) |
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L'Awesome Advocate
Super #1
Joined in May 2004
Lives in .au
Hosted on Mango
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Have you tried emailing support? Maybe then you could provide evidence that you own the account.
Support Desk
__________________
When I get sad, I stop being sad, and be AWESOME instead. True story. 
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June 6th, 2005, 12:17 AM
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#4 (permalink) |
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Surpass Fan
Super #1
Joined in Dec 2003
Lives in NJ
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chiryoku - this is a good question. this happens occasionally.
just FYI for anyone else reading this thread... after contacting support in a situation like this they request information about the account that the account holder would know - such as billing address/type of CC/ etc... |
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