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Old June 5th, 2005, 7:44 PM   #1 (permalink)
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Another hosting question

Sorry to bug you all, but I have one last question. My hostee tried logging in using the information I gave her and it keeps saying that the host is unknown. My domain is http://www.lady-victoria.net, the numbers are 72.29.76.31, her directory is torriewilson so I'm assuming that the address she used to sign in is either:

ftp://ftp.lady-victoria.net/public_html/torriewilson or ftp://72.29.76.31/public_html/torriewilson

but neither work. Does it matter what FTP program is being used or should it just work for everybody? I'm using WS_FTP and she's using SmartFTP. Help would be soo nice!
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Old June 5th, 2005, 7:58 PM   #2 (permalink)
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If she's logging in with an FTP client, or even a browser, she should only be using ftp://ftp.lady-victoria.net

There's no need to add the additional folder information as it will automatically take her to where you've specified her to go.
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Old June 6th, 2005, 6:56 AM   #3 (permalink)
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I've never had any luck logging into FTP using that address, what I use for browsers:

ftp://username%40domain.com:passwordftp.domain.com

As for FTP clients, ftp://ftp.domain.com should be sufficient.
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Last edited by Ancyru; June 6th, 2005 at 7:00 AM..
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Old June 6th, 2005, 8:43 AM   #4 (permalink)
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Thanks for saving my hostee once again Haughland!
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Old June 6th, 2005, 3:52 PM   #5 (permalink)
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Not a problem. I apparently know a thing or two about FTP
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