Sudden 500 Server Errors

semjaza · July 1st, 2005, 6:55 PM

I'm hoping I'm putting this in the right place. If not, I apologize.

I've been running Movable Type for well over a year now. I have several blogs under it with a handful of different authors. I've had no real problems with anything before. Last night, however, I started getting 500 Server Errors when saving things, changing major settings and adding decent sized posts. It seems to affect some blogs all the time and others never and I have no idea why.

There were only two things changed recently that I can think of. One, I changed the layout of one of the weblogs. I can't imagine this is the problem.

The second is that someone installed Magpie RSS to run a blogroll of sorts. Is it possible that this is doing something the server doesn't like when used in combination with Movable Type?

I'm not entirely sure what to do. MT doesn't really offer much help and it seems like their forum topics are rarely replied to. I'm not sure if this is something on my end, the server's end or something wrong with something recently installed under my hosting.

Any ideas would be appreciated.

Q04 · July 2nd, 2005, 11:46 AM

I'm getting sudden 500 errors as well on Pass14.

Anyone know what is going on?

Thanks.

swalian · July 2nd, 2005, 12:23 PM

Maybe your website is reached the resource limit per account(cpu or memory or processes), but I'm not sure.

The resource limit is different with bandwith/space.

Q04 · July 2nd, 2005, 12:44 PM

Wish that was the case.

From my looking around here it may be the change in DNS #'s and I'm furiously trying to figure out how to change'em asap.

semjaza · July 2nd, 2005, 2:06 PM

I doubt it's a resource issue... I'm not doing anything insane on there and I've actually removed a few things to see if that would help. No go.

I have been talking to the the Surpass technical support guys who have been a lot of help so far and they think it isn't a server issue, but rather something with MT. They directed me to a thread on Movable Type's forums of people having this issue (several with different hosts, apparently) and said to see if someone official posts in there with help (based on my experience that usually comes from someone named Shelly).

We'll see what happens.

Q04 · July 3rd, 2005, 10:15 AM

my problem still exists.

Holiday weekends seem to bring these things on...

Oh well, waiting on support.

**Kayla** · July 3rd, 2005, 10:46 AM

Quote:

Originally Posted by Q04

my problem still exists.

Holiday weekends seem to bring these things on...

Oh well, waiting on support.

Where are you getting the errors, what are the links?

Q04 · July 3rd, 2005, 10:48 AM

I've sent them to support, if you like I will private message them to you.

semjaza · July 3rd, 2005, 1:24 PM

If you guys are having problems with MT, there's not much they can do currently. "The problem was with DBI perl module. It has to be at 1.47 in order to work." according to someone on the Six Apart forums. A lot of places have recently upgraded that to 1.48.

Six Apart is aware of the problem and according to the forums are trying to do something about it. In the meantime, I just have to wait around. It seems ridiculous to have Surpass roll back that update for just this... but I have no idea if some of you are having problems with other software or not.

July 1st, 2005, 6:55 PM	#1 (permalink)
semjaza Registered User Fresh Surpasser Joined in Nov 2003 21 posts Gave thanks: 0 Thanked 0 times	Sudden 500 Server Errors I'm hoping I'm putting this in the right place. If not, I apologize. I've been running Movable Type for well over a year now. I have several blogs under it with a handful of different authors. I've had no real problems with anything before. Last night, however, I started getting 500 Server Errors when saving things, changing major settings and adding decent sized posts. It seems to affect some blogs all the time and others never and I have no idea why. There were only two things changed recently that I can think of. One, I changed the layout of one of the weblogs. I can't imagine this is the problem. The second is that someone installed Magpie RSS to run a blogroll of sorts. Is it possible that this is doing something the server doesn't like when used in combination with Movable Type? I'm not entirely sure what to do. MT doesn't really offer much help and it seems like their forum topics are rarely replied to. I'm not sure if this is something on my end, the server's end or something wrong with something recently installed under my hosting. Any ideas would be appreciated.

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July 2nd, 2005, 11:46 AM	#2 (permalink)
Q04 Registered User Comfy Contributor Joined in Mar 2004 158 posts Gave thanks: 1 Thanked 0 times	I'm getting sudden 500 errors as well on Pass14. Anyone know what is going on? Thanks.

July 2nd, 2005, 12:23 PM	#3 (permalink)
swalian Registered User Seasoned Poster Joined in Sep 2004 52 posts Gave thanks: 0 Thanked 0 times	Maybe your website is reached the resource limit per account(cpu or memory or processes), but I'm not sure. The resource limit is different with bandwith/space.

July 2nd, 2005, 12:44 PM	#4 (permalink)
Q04 Registered User Comfy Contributor Joined in Mar 2004 158 posts Gave thanks: 1 Thanked 0 times	Wish that was the case. From my looking around here it may be the change in DNS #'s and I'm furiously trying to figure out how to change'em asap.

July 2nd, 2005, 2:06 PM	#5 (permalink)
semjaza Registered User Fresh Surpasser Joined in Nov 2003 21 posts Gave thanks: 0 Thanked 0 times	I doubt it's a resource issue... I'm not doing anything insane on there and I've actually removed a few things to see if that would help. No go. I have been talking to the the Surpass technical support guys who have been a lot of help so far and they think it isn't a server issue, but rather something with MT. They directed me to a thread on Movable Type's forums of people having this issue (several with different hosts, apparently) and said to see if someone official posts in there with help (based on my experience that usually comes from someone named Shelly). We'll see what happens.

July 3rd, 2005, 10:15 AM	#6 (permalink)
Q04 Registered User Comfy Contributor Joined in Mar 2004 158 posts Gave thanks: 1 Thanked 0 times	my problem still exists. Holiday weekends seem to bring these things on... Oh well, waiting on support.

July 3rd, 2005, 10:48 AM	#8 (permalink)
Q04 Registered User Comfy Contributor Joined in Mar 2004 158 posts Gave thanks: 1 Thanked 0 times	I've sent them to support, if you like I will private message them to you.

July 3rd, 2005, 1:24 PM	#9 (permalink)
semjaza Registered User Fresh Surpasser Joined in Nov 2003 21 posts Gave thanks: 0 Thanked 0 times	If you guys are having problems with MT, there's not much they can do currently. "The problem was with DBI perl module. It has to be at 1.47 in order to work." according to someone on the Six Apart forums. A lot of places have recently upgraded that to 1.48. Six Apart is aware of the problem and according to the forums are trying to do something about it. In the meantime, I just have to wait around. It seems ridiculous to have Surpass roll back that update for just this... but I have no idea if some of you are having problems with other software or not.

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