40+ servers down? - Page 2

Colleen · January 22nd, 2006, 8:16 PM

no site for me either. green lights all the way accross but nothing is working.

titus2 · January 22nd, 2006, 8:17 PM

I'm having the same problem. I can access my reseller account, but none of my hosted accounts. I'm not getting mail through any domain, other than my reseller.

Birch · January 22nd, 2006, 8:29 PM

Now I've just been sent an email saying my bandwidth is about to be exceeded, when it was only at about 2gb yesterday! I can access my site but not the cPanel, and according to my visitor counter, there hasn't been much traffic today at all!

bigmonay · January 22nd, 2006, 8:34 PM

my site been down for more than 10 hours... I am not happy, Support is ignoring me WTF..

my pay members are getting nasty w/ me..

titus2 · January 22nd, 2006, 8:37 PM

Well I think they're working on it and it may be the changes need to propogate throughout the web.

As some have posted, sites that were offline earlier today, are now showing - so I guess it's only a matter of time before the others comes up.

I've been emailing back and forth with tech support all afternoon - I'm not really getting anywhere, as they're trying to say it's the change of IP for my server that is the problem. Yet, that's been changed, and if I use a DNS lookup service, it's saying the sites are pinging to the proper IP. So something is amiss somewhere. Hopefully it's resolved soon - as my clients are getting testy.

tsukata · January 22nd, 2006, 9:08 PM

I'm getting kind of annoyed with this.

So, scheduled downtime was 6-8amET for my server.

Things worked fine around 11amET. Around 11:30amET, it went down again. I started checking Surmunity and server status, and sure enough, status showed Vocal down. So, I didn't bother opening a ticket since it was clear from posts on here and status that they knew the servers were down.

About an hour or so ago, the server comes back up, but my site still isn't...so I open a ticket with tech support, wait 30 minutes, response is that I need to change my nameservers. But the nameservers they give me don't work...so I reply back. Support says they made a mistake and that my original nameservers were correct. (D'oh.) And now they're blaming it on a propagation issue...but since the dude got it wrong the first time, I don't know if he's just making something up now or what. If other people on Vocal are hearing propagation as a cause, that'll make me feel better.

Net effect: I've been without site or e-mail for 8+ hours and going... :: sigh ::

chipmaynard · January 22nd, 2006, 9:19 PM

My friend was on the Benz server which has been moved and now has a new IP address. I repointed the nameservers for him and we are awaiting propogation.

Does anyone know how to connect to the cpanel using the IP address?
ie http://[IP ADDRESS]/~[ACCOUNT NAME]/

chipmaynard · January 22nd, 2006, 9:25 PM

My friend was on the Benz server which was moved to a new IP address. I've updated the DNS and we're awaiting propogation now too.

Birch · January 22nd, 2006, 10:11 PM

During the downtime my site received 19.5 GB of unviewed traffic!!! Now I have to put my site offline as the bandwidth will exceed anytime!

January 22nd, 2006, 8:16 PM	#10 (permalink)
Colleen Portland, Oregon Fresh Surpasser Joined in May 2003 Lives in Portland, Oregon Hosted on SH132 27 posts Gave thanks: 2 Thanked 1 Time in 1 Post	no site for me either. green lights all the way accross but nothing is working. __________________ <3 Colleen ColleenMarie.org (SH132 server)

January 22nd, 2006, 8:17 PM	#11 (permalink)
titus2 Registered User Fresh Surpasser Joined in Mar 2004 11 posts Gave thanks: 0 Thanked 0 times	I'm having the same problem. I can access my reseller account, but none of my hosted accounts. I'm not getting mail through any domain, other than my reseller. __________________ Traci Reseller on Server Dime32

January 22nd, 2006, 8:34 PM	#13 (permalink)
bigmonay Registered User Comfy Contributor Joined in May 2004 102 posts Gave thanks: 0 Thanked 3 times	my site been down for more than 10 hours... I am not happy, Support is ignoring me WTF.. my pay members are getting nasty w/ me.. __________________ Takin over the web >>>>click ENTER if you DARE<<< server: vps2 Dedicateds : ns1.dafirm.net Last edited by bigmonay; January 22nd, 2006 at 8:38 PM..

January 22nd, 2006, 8:37 PM	#14 (permalink)
titus2 Registered User Fresh Surpasser Joined in Mar 2004 11 posts Gave thanks: 0 Thanked 0 times	Well I think they're working on it and it may be the changes need to propogate throughout the web. As some have posted, sites that were offline earlier today, are now showing - so I guess it's only a matter of time before the others comes up. I've been emailing back and forth with tech support all afternoon - I'm not really getting anywhere, as they're trying to say it's the change of IP for my server that is the problem. Yet, that's been changed, and if I use a DNS lookup service, it's saying the sites are pinging to the proper IP. So something is amiss somewhere. Hopefully it's resolved soon - as my clients are getting testy. __________________ Traci Reseller on Server Dime32

January 22nd, 2006, 9:19 PM	#16 (permalink)
chipmaynard Registered User Fresh Surpasser Joined in Sep 2003 22 posts Gave thanks: 0 Thanked 0 times	My friend was on the Benz server which has been moved and now has a new IP address. I repointed the nameservers for him and we are awaiting propogation. Does anyone know how to connect to the cpanel using the IP address? ie http://[IP ADDRESS]/~[ACCOUNT NAME]/ __________________ www.maynardcity.com PIXEL

January 22nd, 2006, 8:29 PM	#12 (permalink)
Birch Registered User Fresh Surpasser Joined in Dec 2004 Hosted on SH61 25 posts Gave thanks: 0 Thanked 0 times	Now I've just been sent an email saying my bandwidth is about to be exceeded, when it was only at about 2gb yesterday! I can access my site but not the cPanel, and according to my visitor counter, there hasn't been much traffic today at all!

January 22nd, 2006, 9:08 PM	#15 (permalink)
tsukata Registered User Fresh Surpasser Joined in Oct 2004 21 posts Gave thanks: 0 Thanked 0 times	I'm getting kind of annoyed with this. So, scheduled downtime was 6-8amET for my server. Things worked fine around 11amET. Around 11:30amET, it went down again. I started checking Surmunity and server status, and sure enough, status showed Vocal down. So, I didn't bother opening a ticket since it was clear from posts on here and status that they knew the servers were down. About an hour or so ago, the server comes back up, but my site still isn't...so I open a ticket with tech support, wait 30 minutes, response is that I need to change my nameservers. But the nameservers they give me don't work...so I reply back. Support says they made a mistake and that my original nameservers were correct. (D'oh.) And now they're blaming it on a propagation issue...but since the dude got it wrong the first time, I don't know if he's just making something up now or what. If other people on Vocal are hearing propagation as a cause, that'll make me feel better. Net effect: I've been without site or e-mail for 8+ hours and going... :: sigh ::

January 22nd, 2006, 9:25 PM	#17 (permalink)
chipmaynard Registered User Fresh Surpasser Joined in Sep 2003 22 posts Gave thanks: 0 Thanked 0 times	My friend was on the Benz server which was moved to a new IP address. I've updated the DNS and we're awaiting propogation now too. __________________ www.maynardcity.com PIXEL

January 22nd, 2006, 10:11 PM	#18 (permalink)
Birch Registered User Fresh Surpasser Joined in Dec 2004 Hosted on SH61 25 posts Gave thanks: 0 Thanked 0 times	During the downtime my site received 19.5 GB of unviewed traffic!!! Now I have to put my site offline as the bandwidth will exceed anytime!

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