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Old February 17th, 2007, 10:04 AM   #10 (permalink)
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It does not look like a cookie problem to me, since it's happening to everybody. Unless there's a change on the forum script itself. It looks more like a permission problem and that can happen if there was a change on the server's settings. I've been seeing similar problems around the forum.

So send support a ticket and ask them to investigate filters and permission settings on the server and your account. They might be able to help you.

Good luck.
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Old February 17th, 2007, 10:15 AM   #11 (permalink)
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Quote:
Originally Posted by Patty View Post
It does not look like a cookie problem to me, since it's happening to everybody. Unless there's a change on the forum script itself. It looks more like a permission problem and that can happen if there was a change on the server's settings. I've been seeing similar problems around the forum.

So send support a ticket and ask them to investigate filters and permission settings on the server and your account. They might be able to help you.

Good luck.
I always try to go for simple solution first, of course though you are correct, a server setting could also cause problems.

However, if RavenWolf had cleared their own cookies and cache and was able to gain access, and the problem still occurred for others who didn't, it would have been an easy way to check for a corrupt cookie/path.
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Old February 17th, 2007, 2:09 PM   #12 (permalink)
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Have you managed to get access to the control panel etc again yourself now? If you have, and it was done by clearing cookies and cache, then at least you have found a cure, upgrading may help, but what if it doesn't? Your users are still going to be in the same position.

Exactly! And no, I still can't get into the Admin Panel. None of my admins can either .

By the way, my version is: 2.0.21.

Last edited by RavenWolf; February 17th, 2007 at 2:12 PM..
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Old February 17th, 2007, 4:27 PM   #13 (permalink)
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Exactly! And no, I still can't get into the Admin Panel. None of my admins can either .

By the way, my version is: 2.0.21.
Well in that case, I would get a support ticket raised, make sure there have been no server changes made as Patty suggested.

If it turns out that there have been no changes made to the server, you may have to consider a restore from a backup of your database.

I don't know how badly this will effect you or your sites users though, because obviously I have no idea of how often you make database backups.

One thing that I would say to do though is to make complete backups of everything as they are now though, and keep them safe, that way you can make as many copies as you need to work on, and still have everything preserved in case of further complications. Never work on the originals when there's a high possibility that things can go wrong, better to trash a backup copy (or copies) until you find the solution.
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Old February 17th, 2007, 4:36 PM   #14 (permalink)
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I already submitted a ticket. I'm waiting for their reply. I made a back up not too long ago. Hopefully it'll work and there won't be too much stuff of the forums missing.

Thanks!
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Old February 17th, 2007, 8:07 PM   #15 (permalink)
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I already submitted a ticket. I'm waiting for their reply. I made a back up not too long ago. Hopefully it'll work and there won't be too much stuff of the forums missing.

Thanks!
I hope you do manage to get it sorted without losing too much. I know when I first started doing the admin tasks for the forums I run for a world of warcraft guild, I had a few moments of panic.

One other thing that I forgot to ask, you haven't recently changed any of the paths to the location of the forums have you? For instance from public_html/forum to public_html/forums or anything such have you? If you have, that would cause the cookie paths etc to be incorrect, and it would make you just log out as soon as you get past the confirmation of login, due to the settings in the database.
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Old February 18th, 2007, 2:23 PM   #16 (permalink)
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Nope. I haven't changed anything. That's why I don't get it. I don't undertsand why it's happening. It just suddenly happened, you know? In the morning everything was fine. In the afternoon everything was fine. But later that night the problems began! It's super weird.
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Old February 18th, 2007, 3:34 PM   #17 (permalink)
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It is a strange one then.

I just hope it turns out to be a server issue or something such. Although it will have been an inconvenience, at least it will be easily solved (with luck anyhow) if that is the case.
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Old February 18th, 2007, 4:57 PM   #18 (permalink)
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Do you think there's a possibility that I might lose any information is surpass has to do something about it? Also, I have tons of scripts installed on my forums and i really don't want to lose them if they have to restore anything. A lot of activities depend on those scripts...
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