SQL Problems

gsddiver · May 18th, 2007, 4:22 PM

None of my SQL databases are working. My forums don't work (I think they are SQL) My podcast doesn't work, I can't check email through webmail. It gives me an SQL error. I'm a little new at this hosting thing and have NO idea what to do. Any suggestions. The rest of the site works fine. Oh, the site is www.kylexy.net and the link to the podcast is www.kylexy.net/kylekast

Thanks
Wendi

**Teksonic** · May 18th, 2007, 4:35 PM

your best thing to do is open a ticket with the help desk. https://desk.surpasshosting.com

You should also keep your server name in your signature, helps us know where you are.

If you happen to be on SH103, I'm having the same issue. So the help desk is already looking into it, in fact it has been escalated to level 3 support. I would still suggest that you file your own ticket, whether your on SH103 or not.

**MarkRH** · May 18th, 2007, 4:38 PM

Yeah, she is on SH103 also. (did a tracert). Looks like a server wide issue with the MySQL service.

**Teksonic** · May 18th, 2007, 4:41 PM

I was actually coming back in here to grab the domain name so I could run a ping -a on her domain myself.

I'm glad to hear it's server wide, means there's a good chance that the SQL's haven't been deleted.

**Teksonic** · May 18th, 2007, 4:44 PM

Test your sites, things should be back to normal.

gsddiver · May 18th, 2007, 5:03 PM

I wasn't sure what server I was on or I would have listed it. Now I know. I'm glad everything was fixed so quickly. Surpass is my new hero. LOL.

Wendi

didee71 · May 19th, 2007, 11:43 PM

My database is down right now. I hope it isn't just mine. I submitted a ticket and am just waiting for a response.

May 18th, 2007, 4:22 PM	#1 (permalink)
gsddiver Registered User Fresh Surpasser Joined in Aug 2006 8 posts Gave thanks: 0 Thanked 0 times	SQL Problems None of my SQL databases are working. My forums don't work (I think they are SQL) My podcast doesn't work, I can't check email through webmail. It gives me an SQL error. I'm a little new at this hosting thing and have NO idea what to do. Any suggestions. The rest of the site works fine. Oh, the site is www.kylexy.net and the link to the podcast is www.kylexy.net/kylekast Thanks Wendi Last edited by gsddiver; May 18th, 2007 at 4:23 PM..

May 18th, 2007, 4:35 PM	#2 (permalink)
Teksonic :~: Untsah :~: Comfy Contributor Joined in Jun 2003 Lives in Canada, :eh: Hosted on SH103 241 posts Gave thanks: 0 Thanked 0 times	your best thing to do is open a ticket with the help desk. https://desk.surpasshosting.com You should also keep your server name in your signature, helps us know where you are. If you happen to be on SH103, I'm having the same issue. So the help desk is already looking into it, in fact it has been escalated to level 3 support. I would still suggest that you file your own ticket, whether your on SH103 or not. __________________ Iron Circle ~ World of Warcraft Guild Page Email: Send Mail Here Server - SH103 ( Running Smooth )

May 18th, 2007, 4:38 PM	#3 (permalink)
MarkRH Race Surpass Super #1 Joined in Jul 2006 Lives in Oklahoma City, OK Hosted on sh102 1,222 posts Gave thanks: 18 Thanked 86 times	Yeah, she is on SH103 also. (did a tracert). Looks like a server wide issue with the MySQL service. __________________ SH102 : Mark Headrick - Blog - Gallery Pelicar \| Company of Valor \| Mysstie Wolfestar

May 18th, 2007, 4:41 PM	#4 (permalink)
Teksonic :~: Untsah :~: Comfy Contributor Joined in Jun 2003 Lives in Canada, :eh: Hosted on SH103 241 posts Gave thanks: 0 Thanked 0 times	I was actually coming back in here to grab the domain name so I could run a ping -a on her domain myself. I'm glad to hear it's server wide, means there's a good chance that the SQL's haven't been deleted. __________________ Iron Circle ~ World of Warcraft Guild Page Email: Send Mail Here Server - SH103 ( Running Smooth )

May 18th, 2007, 4:44 PM	#5 (permalink)
Teksonic :~: Untsah :~: Comfy Contributor Joined in Jun 2003 Lives in Canada, :eh: Hosted on SH103 241 posts Gave thanks: 0 Thanked 0 times	Test your sites, things should be back to normal. __________________ Iron Circle ~ World of Warcraft Guild Page Email: Send Mail Here Server - SH103 ( Running Smooth )

May 18th, 2007, 5:03 PM	#6 (permalink)
gsddiver Registered User Fresh Surpasser Joined in Aug 2006 8 posts Gave thanks: 0 Thanked 0 times	I wasn't sure what server I was on or I would have listed it. Now I know. I'm glad everything was fixed so quickly. Surpass is my new hero. LOL. Wendi

May 19th, 2007, 11:43 PM	#7 (permalink)
didee71 Registered User Fresh Surpasser Joined in Nov 2004 4 posts Gave thanks: 0 Thanked 0 times	My database is down right now. I hope it isn't just mine. I submitted a ticket and am just waiting for a response.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search