I wish Support would be more... supportive - Page 2

**removed** · June 26th, 2007, 10:20 PM

What ticket number did you have all these issues in? I'll look into it for you.

infinite110 · June 26th, 2007, 10:39 PM

WUK-708027

[FONT='Verdana','sans-serif']POT-369789[/font]
[FONT='Verdana','sans-serif'][/font]
[FONT='Verdana','sans-serif']My help is simple i need 1 thing to be solved now:[/font]
[FONT='Verdana','sans-serif'][/font]
[FONT='Verdana','sans-serif']1. delete phpThumb.pgp off 24hourhiphop.com[/font]
[FONT='Verdana','sans-serif'][/font]
[FONT='Verdana','sans-serif']and another to be looked into:[/font]
[FONT='Verdana','sans-serif'][/font]
[FONT='Verdana','sans-serif']i cannot use dreamweaver to do any database work to any sites on my reseller server pass13[/font]

**removed** · June 26th, 2007, 11:50 PM

I added some notes to the ticket that should help clear it up. It's with our Level 3 Support techs now, who should get to it very soon.

**Brandonnn** · June 26th, 2007, 11:52 PM

Quote:

Originally Posted by removed

I added some notes to the ticket that should help clear it up. It's with our Level 3 Support techs now, who should get to it very soon.

whoa look at you ...

**removed** · June 26th, 2007, 11:55 PM

**removed** · June 27th, 2007, 1:29 PM

Quote:

Originally Posted by infinite110

WUK-708027

[FONT='Verdana','sans-serif']POT-369789[/font]
[FONT='Verdana','sans-serif'][/font]
[FONT='Verdana','sans-serif']My help is simple i need 1 thing to be solved now:[/font]
[FONT='Verdana','sans-serif'][/font]
[FONT='Verdana','sans-serif']1. delete phpThumb.pgp off 24hourhiphop.com[/font]
[FONT='Verdana','sans-serif'][/font]
[FONT='Verdana','sans-serif']and another to be looked into:[/font]
[FONT='Verdana','sans-serif'][/font]
[FONT='Verdana','sans-serif']i cannot use dreamweaver to do any database work to any sites on my reseller server pass13[/font]

I looked into this ticket again this morning and it looks like everything is working fine. Are you still having problems with anything?

June 26th, 2007, 10:20 PM	#10 (permalink)
removed Surpass Abuse Admin Super #1 Joined in Mar 2005 Lives in Houston, TX Hosted on NONE 7,797 posts Gave thanks: 11 Thanked 278 times	What ticket number did you have all these issues in? I'll look into it for you. __________________ Unofficial IRC Channel: #surpass EFNet Unofficial = No official support. Support requests can be submitted to our helpdesk.

June 26th, 2007, 11:50 PM	#12 (permalink)
removed Surpass Abuse Admin Super #1 Joined in Mar 2005 Lives in Houston, TX Hosted on NONE 7,797 posts Gave thanks: 11 Thanked 278 times	I added some notes to the ticket that should help clear it up. It's with our Level 3 Support techs now, who should get to it very soon. __________________ Unofficial IRC Channel: #surpass EFNet Unofficial = No official support. Support requests can be submitted to our helpdesk.

June 26th, 2007, 11:55 PM	#14 (permalink)
removed Surpass Abuse Admin Super #1 Joined in Mar 2005 Lives in Houston, TX Hosted on NONE 7,797 posts Gave thanks: 11 Thanked 278 times	:] __________________ Unofficial IRC Channel: #surpass EFNet Unofficial = No official support. Support requests can be submitted to our helpdesk.

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June 26th, 2007, 10:39 PM	#11 (permalink)
infinite110 Registered User Fresh Surpasser Joined in Jun 2007 9 posts Gave thanks: 0 Thanked 0 times	WUK-708027 [FONT='Verdana','sans-serif']POT-369789[/font] [FONT='Verdana','sans-serif'][/font] [FONT='Verdana','sans-serif']My help is simple i need 1 thing to be solved now:[/font] [FONT='Verdana','sans-serif'][/font] [FONT='Verdana','sans-serif']1. delete phpThumb.pgp off 24hourhiphop.com[/font] [FONT='Verdana','sans-serif'][/font] [FONT='Verdana','sans-serif']and another to be looked into:[/font] [FONT='Verdana','sans-serif'][/font] [FONT='Verdana','sans-serif']i cannot use dreamweaver to do any database work to any sites on my reseller server pass13[/font]

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