Still Broken!!! - Page 2

**Kayla** · November 26th, 2007, 4:08 AM

Fair enough. I am sending the issue to a certain genius of our staff who has not yet actually stumbled across your ticket. Hopefully he will be able to solve the mystery.

**LissaKay** · November 26th, 2007, 9:39 PM

I hope this isn't your genius ....

Quote:

> Oh, and one other very significant thing ... the new blog you installed that
> also has the same issue ... it is WordPress.

There are 2 potential causes for this.

1) A server configuration problem.
2) Expression Engine feed Problem
3) Problem with the way, google reader handles Expression Engine feeds.

I'll try to convince you that this is not due to the 1st.

Please login to google reader using the username/password - testlissa/testpass
Click on lissakay.com ( The feed for http://lissakay.com/sublog/ )
Make sure that "All Item" is selected.
Do you see 6 posts there?

Then, open the URL --> http://lissakay.com/sublog/
Do you see 6 posts there?

If you see posts on both the google reader and on the wordpress that we have installed on the same server, then that means, server doesn't return incorrect status code or blank data for feeds.

Therefore, 1st cause can be eliminated

Now, regarding the output of curl command -
curl -v -A "Feedfetcher-Google; (+»www.google.com/feeer.html)" -z "Fri, 09 Nov 2007 22:45:06 GMT" www.lissakay.com/index.php/weblog/rss_2.0/

we tried it here and we got 200 status code as well as the body of the feed.

So, this can be caused only due to one of the following reasons.

1) Expression Engine feed Problem
2) Problem with the way, google reader handles Expression Engine feeds.

Hope, you are convinced on this. If you still have a problem with my explanation, feel free to ask.

**caseylee** · November 26th, 2007, 10:14 PM

What's the problem? He's trying to help you.

**LissaKay** · November 26th, 2007, 10:20 PM

If you can't see the problem, nevermind. Please. For the love of all that is holy, for the sake of my friggin sanity ... NEVER-FRIGGIN-MIND, mmmkay?

Clue:
"WordPress has the same issue, therefore the problem is with ExpressionEngine."

Reading the WHOLE thread here, including discussions elsewhere FIRST, is a huge help in being clued in

**caseylee** · November 26th, 2007, 10:26 PM

I did read the whole thread.

Perhaps I was distracted by the mountains of swearing and abuse directed at everyone that has tried to assist you in this matter. My bad :]

shakh · November 26th, 2007, 11:38 PM

LissaKay needs a dedicated server!

Shak

**LissaKay** · November 27th, 2007, 3:02 PM

OMG my head is going to explode. I can't stand this anymore! Seriously ...

Heh ... did ya'll know that an .htaccess file has the ability to change the server's Http Code response from 200 to 304? Or, send a 200, but only send the header and no body content? And it can do this to a particular crawler, while allowing all others to crawl correctly, yet no where in the .htaccess is that particular crawler named or is its IP address listed!

I'm amazed too! It must be server gnomes!

**LissaKay** · November 27th, 2007, 3:08 PM

Quote:

Originally Posted by caseylee

I did read the whole thread.

Perhaps I was distracted by the mountains of swearing and abuse directed at everyone that has tried to assist you in this matter. My bad :]

Aww ... well, so sorry to offend your delicate sensibilities and that you cannot see the total disconnect of logic in the reply from support. I suppose you haven't had the pleasure of being jerked around, blown off, and lied to for OVER A MONTH like this. And then being expected to believe some BS as noted above ...

I was more than patient with Surpass support for weeks, it was when they started feeding me the BS that I lost it. Same kind of BS I have been getting from Google.

It must be nice to be able to sit there and judge without all the facts ....

**FredFredrickson** · November 27th, 2007, 3:41 PM

I would assure you that the support guys were trying to help, and may have had a bit of trouble understanding just what the issue was. Sometimes it takes a bit of work just to communicate the issue.

November 26th, 2007, 4:08 AM	#10 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Orlando 24,749 posts Gave thanks: 946 Thanked 806 times	Fair enough. I am sending the issue to a certain genius of our staff who has not yet actually stumbled across your ticket. Hopefully he will be able to solve the mystery. __________________ Follow Surpass on Twitter and Facebook Check out the Surpass Blog

November 26th, 2007, 10:14 PM	#12 (permalink)
caseylee 4-8-15-16-23-42 Excelling Contributor Joined in Jul 2007 Lives in Australia, turn left at America Hosted on Luna & Nexus (dedicated) 779 posts Gave thanks: 37 Thanked 29 times	What's the problem? He's trying to help you. __________________ www.casey-lee.com

November 26th, 2007, 10:20 PM	#13 (permalink)
LissaKay Bringing Sexy Back Seasoned Poster Joined in May 2006 Lives in Knoxville, TN Hosted on SH130 95 posts Gave thanks: 0 Thanked 5 times	If you can't see the problem, nevermind. Please. For the love of all that is holy, for the sake of my friggin sanity ... NEVER-FRIGGIN-MIND, mmmkay? Clue: "WordPress has the same issue, therefore the problem is with ExpressionEngine." Reading the WHOLE thread here, including discussions elsewhere FIRST, is a huge help in being clued in __________________ LissaKay.com is on SH130

November 26th, 2007, 10:26 PM	#14 (permalink)
caseylee 4-8-15-16-23-42 Excelling Contributor Joined in Jul 2007 Lives in Australia, turn left at America Hosted on Luna & Nexus (dedicated) 779 posts Gave thanks: 37 Thanked 29 times	I did read the whole thread. Perhaps I was distracted by the mountains of swearing and abuse directed at everyone that has tried to assist you in this matter. My bad :] __________________ www.casey-lee.com

November 27th, 2007, 3:02 PM	#16 (permalink)
LissaKay Bringing Sexy Back Seasoned Poster Joined in May 2006 Lives in Knoxville, TN Hosted on SH130 95 posts Gave thanks: 0 Thanked 5 times	OMG my head is going to explode. I can't stand this anymore! Seriously ... Heh ... did ya'll know that an .htaccess file has the ability to change the server's Http Code response from 200 to 304? Or, send a 200, but only send the header and no body content? And it can do this to a particular crawler, while allowing all others to crawl correctly, yet no where in the .htaccess is that particular crawler named or is its IP address listed! I'm amazed too! It must be server gnomes! __________________ LissaKay.com is on SH130

November 26th, 2007, 11:38 PM	#15 (permalink)
shakh Registered User Comfy Contributor Joined in Mar 2005 Lives in Niagara, Canada Hosted on just.shak.ws 185 posts Gave thanks: 60 Thanked 7 times	LissaKay needs a dedicated server! Shak

November 27th, 2007, 3:41 PM	#18 (permalink)
FredFredrickson Senior Member Super #1 Joined in Nov 2003 Lives in New Hampshire 1,260 posts Gave thanks: 3 Thanked 27 times	I would assure you that the support guys were trying to help, and may have had a bit of trouble understanding just what the issue was. Sometimes it takes a bit of work just to communicate the issue. __________________

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