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Old December 28th, 2007, 8:59 AM   #1 (permalink)
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Banned from server?

Not knowing where I should post it, I will post it here. This morning (I live in GMT+1) I was getting an update of all the files from the FTP server, tho while still getting the files, suddenly I got disconnected, and eversince that happened I cant connect to my site, nor my cpanel, nor my site nor my email (so I cant email this). I was wondering what could 've happened and how I can fix it. My IP is : 80.57.*.* (last 2 removed for security reasons, if needed, pm me) The server our site is on: sh122.surpasshosting.com Would be great if it could be fixed, since we are beta testing a new version of our site.
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Old December 28th, 2007, 9:04 AM   #2 (permalink)
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I would advise you to send a support ticket if this is the case..
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Old December 28th, 2007, 9:23 AM   #3 (permalink)
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Quote:
Originally Posted by panache View Post
I would advise you to send a support ticket if this is the case..
How would I do that? Cant open mail nor cpanel (afaik it isnt set up in CPanel at our server anyway).
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Old December 28th, 2007, 9:40 AM   #4 (permalink)
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You don't have to login to submit tickets. I advice to use something like Gmail so that you can always get mail when your server fails.
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Old December 28th, 2007, 10:07 AM   #5 (permalink)
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Thanks, did that now
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