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Old May 8th, 2008, 3:12 AM   #1 (permalink)
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No information about a ticket ...

I am surprised by the treatment applied to my ticket BCW-712899. Since 2 days my VHS is down, when I ask what is going on, no answer at all from any one. Is something on its way ? thanks.
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Old May 8th, 2008, 9:29 AM   #2 (permalink)
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Hello,

We do apologize about the delay and I am able to see that since your ticket has been updated. I will follow up with the necessary parties to make this issues easier for you.
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