Kayla

This thread is a timeline for all events occuring to the server Sky.

Each time this server has an issue it will be posted here.

If you cannot access your site, and there is no announcement here, the reason for it is not caused by this server or our network. You must email supportsurpasshosting.com to find the root of your problem.

Thank you.

Kayla

Sky needed to be rebooted, services should be restored within minutes.

Kayla

Sky has been upgraded to a dual Xeon.

Kayla

Please read the information below carefully if you are located on this server.


The old IP is 66.194.153.32

The new IP is 72.29.75.167


VERY IMPORTANT STEP:

If you do not get to complete this step, your site will not go down, but we would appreciate it if you make the change (as explained here in Extra Notes: IP Changes : ns100/ns101).

Please update your domain's DNS to the following:

ns752.dizinc.com
ns753.dizinc.com

Any domain you host on this server, whether it is parked or add-on, please change the DNS of that domain to the DNS above.

If you registered the domain with us you can make this change at
http://www.surpassdomains.com

Otherwise, you need to make this change at the site where you registered the
domain.

If you go to your site and you see a cPanel page that reads "No website configured at this address" that means your local computer
is trying to load your site on the old IP. Simply restart your PC, modem or router so it can release it from cache.

P.S. If you are using an SSL or have a static IP email esurpasshosting.com with your domain name so we can assign you a new static IP and make sure your SSL is working correctly.

Emmanuel

Old ip's are being removed right now, please make sure you made the changes above and if you have not please make them now.

there is also a maintenance window open for this server from 4am to 6am June 27 2005

Kayla

Kayla

If you use any of the following scripts:

FA-PHPHosting
PHPClique
PHPCalendar
PHPCurrently
PHPFanBase
PHPQuotes

Please disable them immediately or use the fix specified below. There are serious exploits going around the net right now and have been for the past few months. All of these scripts are made by http://codegrrl.com/ and have a ridiculously easy hole in them:
"
include($logout_page);
"
This allows an attacker to include whatever code they wish into the php file and run the commands.
To avoid getting your site defaced, we recommend you either remove the protection.php file asap, or edit it and remove that line above.

Andy

Monday night, May 26th we will be upgrading PHP and MySQL to version 5 on sky.surpasshosting.com.

There will be some minimum downtime past 12am EST.

Daniel

Hello,

Although 'sky' has overall been an incredibly stable server - as with most hardware - it needs to be replaced at some point to prevent possible failure.

The disks in 'sky' are displaying some signs of wear and we would like to perform a preventative restore for this server, while also giving it some overall upgrades.

There is nothing critical going on with the machine, so there is no reason to worry

There is quite a bit of data on the server, so we are looking at no less than 6-8 hours of downtime to perform the actual data restore. Of course, this is just an estimate, as depending on disk performance this number can fluctuate quite a lot.

We are scheduling the restore to begin at 10:00PM EST on August 8th, 2008.


Thank you for your patience and understanding.