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#1 (permalink) |
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Marketing Maven
Surpass Staff
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Lives in Orlando
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Sync (72.29.75.231) : Shared
This thread is a timeline for all events occuring to the server Sync.
Each time this server has an issue it will be posted here. If you cannot access your site, and there is no announcement here, the reason for it is not caused by this server or our network. You must email support surpasshosting.com to find the root of your problem.Thank you. |
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#2 (permalink) |
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CTO, Surpass Hosting
Super #1
Joined in Apr 2003
Lives in Florida
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Sync has to be brought down for an emergency cpu upgrade
to a dual xeon 2.4 server with 2gb ram currently it is a single cpu P4 1gb ram Sorry about the short notice and for doing it at this time. However it needs it due to growing sites on the server. Downtime ETA 20 minutes |
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#4 (permalink) |
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Marketing Maven
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Please read the information below carefully if you are located on this server.
The old IP is 66.195.19.71 The new IP is 72.29.75.231 VERY IMPORTANT STEP: If you do not get to complete this step, your site will not go down, but we would appreciate it if you make the change (as explained here in Extra Notes: http://www.surmunity.com/showthread.php?t=12285). Please update your domain's DNS to the following: ns613.dizinc.com ns614.dizinc.com Any domain you host on this server, whether it is parked or add-on, please change the DNS of that domain to the DNS above. If you registered the domain with us you can make this change at http://www.surpassdomains.com Otherwise, you need to make this change at the site where you registered the domain. If you go to your site and you see a cPanel page that reads "No website configured at this address" that means your local computer is trying to load your site on the old IP. Simply restart your PC, modem or router so it can release it from cache. P.S. If you are using an SSL or have a static IP email e surpasshosting.com with your domain name so we can assign you a new static IP and make sure your SSL is working correctly. |
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#5 (permalink) |
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Marketing Maven
Surpass Staff
Joined in May 2003
Lives in Orlando
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If any domain (on the server, parked or add-on) points to these DNS:
ns100.dizinc.com ns101.dizinc.com You *MUST* change them at this time. These are the new DNS: ns613.dizinc.com ns614.dizinc.com Refer to announcement: Important : Read if you use ns100.dizinc.com and ns101.dizinc.com as DNS |
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#6 (permalink) |
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Marketing Maven
Surpass Staff
Joined in May 2003
Lives in Orlando
24,749 posts
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Thanked 806 times
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ns100.dizinc.com
ns101.dizinc.com Those DNS are officially being removed from this server tonight. You must make the necessary changes that were requested in March if you have not already done so.
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#8 (permalink) |
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Marketing Maven
Surpass Staff
Joined in May 2003
Lives in Orlando
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This server will have phpsuexec enabled on April 20.
More information is available here: [Big Changes] PHPsuexec to be implemented on new servers If you have any questions regarding this change, please post in the Site Maintenance board: http://www.surmunity.com/site-maintenance/ We will keep track of the most common issues and problems that come up in order to help other users in the future, so your input is appreciated.
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#9 (permalink) |
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Marketing Maven
Surpass Staff
Joined in May 2003
Lives in Orlando
24,749 posts
Gave thanks: 946
Thanked 806 times
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If you use any of the following scripts:
FA-PHPHosting PHPClique PHPCalendar PHPCurrently PHPFanBase PHPQuotes Please disable them immediately or use the fix specified below. There are serious exploits going around the net right now and have been for the past few months. All of these scripts are made by http://codegrrl.com/ and have a ridiculously easy hole in them: " include($logout_page);" This allows an attacker to include whatever code they wish into the php file and run the commands. To avoid getting your site defaced, we recommend you either remove the protection.php file asap, or edit it and remove that line above.
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