Never ceases to amaze - Page 5

The Wicked Flea · July 3rd, 2006, 3:01 PM

I say it's a 7 so far.

Surpass is far better then my last two hosts, but we are still having some odd problems from time to time. Namely with the my.surpass login.

The server is quick and so far tech support has been quite competant. A fary cry from AventureHost, who was my last mistake.

**Kayla** · July 3rd, 2006, 7:03 PM

Thank you for the comments!

We have had a new billing system since May and we had to disable acccess to the old one since customers were logging into it and placing new orders.. it has been very important to make sure that everyone is ordering in the new system. A very much needed audit is starting this fall and at that time we are migrating every customer from the old system, one by one, into the new system and emailing the new login credentials. Also at that time we are making sure specs are correct on their accounts and that all info is updated and correct. I think it should be well worth the wait to finally get organized into the new system. Thank you for your patience!

H · July 3rd, 2006, 7:06 PM

The average vote is 8 at the moment. Seems pretty good.

Anei · August 26th, 2006, 8:33 PM

I'll cast my vote in a month

zaxxon · October 2nd, 2006, 6:01 AM

they have been great when every thing was working fine.
when trouble hits they were mostly good, but a few times i found their techs to be unhelpful and for one time was left with my mail server down for over 24 hours.

Dygear · October 6th, 2006, 7:17 AM

I do like surpass, they do have good servers, they do the job that is given to them quite well. The only issue, and this remains the only issue for some time now, that's bringing up it's own issue in the fact that they have not fixed it yet, is the error_log. Why is it that you can't seem to fix the gb2 module? Why am I still getting spammed about this error for like 4 months now? This is not such an issue, but an annoyance, but an annoyance that is still growing.

I give surpass hosting a 7 ... out of 10.

Cataclysm.ws · October 26th, 2006, 8:43 PM

Surpass is the best in my opinion. I haven't come across anyone who can even be considered competition.

**Kayla** · December 10th, 2006, 3:02 AM

100 people have gave Surpass a 10!

100 | 42.02%

Congrats, Surpass!

seren · December 10th, 2006, 7:07 AM

I've got a bunch of shared plans and then yesterday, I bought a reseller. Blimey! That was the fastest activation yet! And when I asked something of the support desk, they answered very quickly. Much better than another company I am slowly moving away from, who only answer support tickets if I virtually shout and scream and stamp my feet.

Thanks guys!

July 3rd, 2006, 7:03 PM	#38 (permalink)
Kayla Surpass Staff Joined in May 2003 Lives in Orlando 23,929 posts Gave thanks: 904 Thanked 769 times	Thank you for the comments! We have had a new billing system since May and we had to disable acccess to the old one since customers were logging into it and placing new orders.. it has been very important to make sure that everyone is ordering in the new system. A very much needed audit is starting this fall and at that time we are migrating every customer from the old system, one by one, into the new system and emailing the new login credentials. Also at that time we are making sure specs are correct on their accounts and that all info is updated and correct. I think it should be well worth the wait to finally get organized into the new system. Thank you for your patience! __________________ Have you ever want to draw a windmill, and after that animate it? No problem!

October 6th, 2006, 7:17 AM	#42 (permalink)
Dygear Registered User Seasoned Poster Joined in Jul 2004 Lives in Levittown, NY Hosted on sh142 58 posts Gave thanks: 0 Thanked 0 times	I do like surpass, they do have good servers, they do the job that is given to them quite well. The only issue, and this remains the only issue for some time now, that's bringing up it's own issue in the fact that they have not fixed it yet, is the error_log. Why is it that you can't seem to fix the gb2 module? Why am I still getting spammed about this error for like 4 months now? This is not such an issue, but an annoyance, but an annoyance that is still growing. I give surpass hosting a 7 ... out of 10. __________________ Hosted By Surpasshosting on sh142 : WLVAC

December 10th, 2006, 3:02 AM	#44 (permalink)
Kayla Surpass Staff Joined in May 2003 Lives in Orlando 23,929 posts Gave thanks: 904 Thanked 769 times	100 people have gave Surpass a 10! 100 \| 42.02% Congrats, Surpass! __________________ Have you ever want to draw a windmill, and after that animate it? No problem!

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July 3rd, 2006, 3:01 PM	#37 (permalink)
The Wicked Flea Registered User Seasoned Poster Joined in Jul 2006 Lives in USA Hosted on SH133 56 posts Gave thanks: 11 Thanked 1 Time in 1 Post	I say it's a 7 so far. Surpass is far better then my last two hosts, but we are still having some odd problems from time to time. Namely with the my.surpass login. The server is quick and so far tech support has been quite competant. A fary cry from AventureHost, who was my last mistake.

July 3rd, 2006, 7:06 PM	#39 (permalink)
H after g, before i Super #1 Joined in Jul 2004 Hosted on Gojira 7,870 posts Gave thanks: 44 Thanked 127 times	The average vote is 8 at the moment. Seems pretty good.

August 26th, 2006, 8:33 PM	#40 (permalink)
Anei Registered User Fresh Surpasser Joined in Aug 2006 8 posts Gave thanks: 0 Thanked 0 times	I'll cast my vote in a month

October 2nd, 2006, 6:01 AM	#41 (permalink)
zaxxon Registered User Fresh Surpasser Joined in Jul 2004 18 posts Gave thanks: 0 Thanked 0 times	they have been great when every thing was working fine. when trouble hits they were mostly good, but a few times i found their techs to be unhelpful and for one time was left with my mail server down for over 24 hours.

October 26th, 2006, 8:43 PM	#43 (permalink)
Cataclysm.ws Registered User Fresh Surpasser Joined in Apr 2006 Lives in Arizona Hosted on Pass 16 13 posts Gave thanks: 1 Thanked 1 Time in 1 Post	Surpass is the best in my opinion. I haven't come across anyone who can even be considered competition.

December 10th, 2006, 7:07 AM	#45 (permalink)
seren Registered User Seasoned Poster Joined in Jun 2006 Lives in Wales 69 posts Gave thanks: 2 Thanked 3 times	I've got a bunch of shared plans and then yesterday, I bought a reseller. Blimey! That was the fastest activation yet! And when I asked something of the support desk, they answered very quickly. Much better than another company I am slowly moving away from, who only answer support tickets if I virtually shout and scream and stamp my feet. Thanks guys!

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