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#1 (permalink) |
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Registered User
Comfy Contributor
Joined in May 2005
Lives in Durham, UK
105 posts
Gave thanks: 1
Thanked 0 times
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Hiya all, just saying hello as my first post...
I wish I'd moved to Surpass before to host my site; I'm still paying for my old hosting but I'm not renewing it and I've moved here as soon as I could: The reason is simply because they chucked everyone on just two servers, but didn't protect it properly and a couple of weeks ago it suffered a probable 'ddos' attack... whatever happened, my site went offline, so did theirs, they didn't do anything about it for a week, then they suddenly reconfigured the servers which wiped everything on there. It took me nearly 7 emails to get a reply from them as to what was going on, which they only did when I threatened to change hosting... (which I've done anyway!) On another occasion, they moved me to a different server on Christmas Day without telling me, but didn't think of sending me my new login details. I've learnt a lesson in that regardless of a small student budget like mine, you pay for service, and to be honest I don't mind paying a bit more if you get hassle-free and helpful service like here... already the helpdesk here have replied and solved a few problems for me within hours; I'm very impressed! Anyway, I won't go on about my previous hosting's failures any more (nor will I mention the UK hosting name, myself being English I don't like to deliberately embarrass others - the people there were very kind to me in hindsight, they just hadn't got their act together at all).I look forward to a reliable hosting for once! Thanks all ![]() PS is the server I'm on (SH72) new? There's no info about it here... Last edited by Traill; May 25th, 2005 at 11:56 AM.. |
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#2 (permalink) |
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Surpass Fan
Super #1
Joined in Aug 2004
Hosted on SH58
1,688 posts
Gave thanks: 6
Thanked 7 times
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Welcome to Surpass and Surmunity! I hope your stay here is much more enjoyable.
Yes, SH72 is a newer server. The server lists have to be updated manually, so they're not always up-to-date.
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- Evan Charlton | [site] | Server - SH58 |
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#3 (permalink) |
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minor deity
Super #1
Joined in Apr 2004
Lives in Georgia
Hosted on XEON
7,394 posts
Gave thanks: 28
Thanked 94 times
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Welcome Aboard!
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Proud to be a Surmunity Mod! XEON Make a fundamental difference! My Sites: Curious about Brewing Beer? Join the community! >>>>> Some Change is GOOD! Keep your paycheck! Support the Fair Tax Get into an Art museum Victorian London It's your brain -ON WEB - mybrainhost.com (under development) What SHOULD Government do? Much Less than it Does! |
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#5 (permalink) |
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Marketing Maven
Surpass Staff
Joined in May 2003
Lives in Orlando
24,749 posts
Gave thanks: 946
Thanked 806 times
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SH72 is here
http://www.surpasshosting.com/status/stats/stats.php But not here in the forum. I will correct that. ![]()
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#6 (permalink) |
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Surpass Fan
Super #1
Joined in Aug 2004
Hosted on SH58
1,688 posts
Gave thanks: 6
Thanked 7 times
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Oh yeah, that's Kayla. She's either a god among mortals or a cron job script. We really haven't figured out which.
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- Evan Charlton | [site] | Server - SH58 |
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