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Old November 15th, 2006, 1:44 AM   #1 (permalink)
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Recently had the displeasure...

...of helping a friend with his site on 1&1. I've been trying to get him to switch to Surpass for a while, even tried under me since I have a reseller account, but he hasn't budged yet.

I was uploading some files and I noticed that while my file transfers were active, his page would have a hard time loading. I tested with him (he's in Kuwait) and another friend on the east coast of the US - both said that while I was uploading files, the website would often fail to render (a basic single graphic with some text at this point). How sad.

My surpass account can be in the middle of a disk backup, with an active FTP and streaming media going all at once, and not show signs of letting up.

Thought people should see that.
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Kayla (November 15th, 2006)
Old November 15th, 2006, 4:57 PM   #2 (permalink)
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I've got a few students that use 1&1 and they too have experienced difficulty with them. I have also showed them where the grass could be greener as well
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Kayla (November 15th, 2006)
Old November 16th, 2006, 12:44 AM   #3 (permalink)
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Unless you're buying "high dollar" stuff from 1&1, they jam as many users as they can get onto a server....
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Kayla (November 16th, 2006)
Old November 16th, 2006, 1:42 AM   #4 (permalink)
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I've heard very mixed things about 1&1. Some say it's great. Others curse it when they leave. No personal experience with them, so I won't begin to make up some attack.

Either way... I might have an explaination. On Surpass when you upload a file through FTP it's often a temp file which then overwrites the old file... the files likely aren't locked. With 1&1 you're probably deadling with locked files that are being written to and can't be opened.

But you know... you could always get them to report it to 1&1 support. It amazes me how some problems are easily resolved by speaking up.
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Kayla (November 16th, 2006)
Old November 20th, 2006, 4:34 PM   #5 (permalink)
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Very true. I had actually already been using Surpass, and wouldn't consider anything else at the time. 1&1 launched their "free site for a year" campaign for people to try it out and I have to say, I'm glad I didn't pay a dime for it.

The Control interface was slow (clicking the admin link would often take 2+ minutes to load, and sometimes resulted in a 404), confusing, limited, and I couldn't find ANYTHING to get what I wanted to get done. Call me archaic, but I really, really like CPanel's layout compared to anything that 1&1 has.
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Old January 8th, 2007, 8:32 PM   #6 (permalink)
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You know, I got to thinking today as I worked on my site(s) and that you may never really appreciate the value and the speed of hosting on a Surpass server until you set one up for yourself and play around with the stuff that goes on in the background. Granted the system I set up is choked by my 864 Kb/sec upload on my DSL and it's only a Duron 1.3, it makes me realize just how FRAPPING FAST my surpass server is.

Holy...smokes.
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