Wonderful people, superb job!

Patty · August 28th, 2007, 8:11 PM

I've had the chance to visit Surpass' main office and datacenter a couple of weeks ago when I was in Orlando. I have to say I was delighted to meet in person some of the people responsible for making Surpass what it is, a great, friendly and top of the line webhost business like no other.

It's so nice to put a face on a screen name...

It makes us realize we're dealing with real people here, people who really care about us and take their job very seriously.

I was greeted by Mike K, who introduced me to everybody in the office and took me for a tour of the new datacenter, not before asking me if there was anything Surpass could do to help me with my business and to listen carefully to what I had to say. These guys really make you feel important, no matter the size of your business or how many accounts you have with them. They really care about their customers in a personal level that we don't usually see on the cold business world.

Being there and having a glimpse of how things really are and work made me feel more confident than ever that I've made the right choice when I picked Surpass over 3 years ago.

So here's my special thanks to Mike K and Alex, for being there for me when I needed help and for always trying to make it right for their customers, and to all Surpass team, especially tech support guys.

To Kayla and Eman, sorry I missed you ("they work odd hours"

) and keep up the good work. After all, you guys are Surpass' heart and soul.

**Dan** · August 28th, 2007, 11:21 PM

Glad to hear you enjoyed your visit!

It was nice meeting you

**DewKnight** · August 29th, 2007, 1:38 AM

Looks like we met the opposite people. I met all the night owls, and you met the normal people.

Surpass = awesome

**Dan** · August 29th, 2007, 1:42 AM

Yeah Mr. Dew! You didn't come in the one time I worked at night

**Kayla** · August 29th, 2007, 1:47 AM

Oh gosh... the nOrmals!!!

Patty, I didn't even know you were here... this is how out of the loop I am! And I am disappointed. But your review has made me really happy to read tonight. Thank you!!

**DewKnight** · August 29th, 2007, 1:53 AM

Quote:

Originally Posted by Dan

Yeah Mr. Dew! You didn't come in the one time I worked at night

busy gaming at the datacenter

Patty · August 31st, 2007, 11:02 AM

Hi, Dan. Yeah, I really enjoyed being there and meeting you guys.
Sorry I was in such a hurry I couldn't return to say goodbye.

Kayla, next time I go to Orlando I'll let you know in advance, so I can go on the "odd" hours and meet you and "the others".

August 28th, 2007, 8:11 PM	#1 (permalink)
Patty Registered User Excelling Contributor Joined in Feb 2005 542 posts Gave thanks: 87 Thanked 24 times	Wonderful people, superb job! I've had the chance to visit Surpass' main office and datacenter a couple of weeks ago when I was in Orlando. I have to say I was delighted to meet in person some of the people responsible for making Surpass what it is, a great, friendly and top of the line webhost business like no other. It's so nice to put a face on a screen name... It makes us realize we're dealing with real people here, people who really care about us and take their job very seriously. I was greeted by Mike K, who introduced me to everybody in the office and took me for a tour of the new datacenter, not before asking me if there was anything Surpass could do to help me with my business and to listen carefully to what I had to say. These guys really make you feel important, no matter the size of your business or how many accounts you have with them. They really care about their customers in a personal level that we don't usually see on the cold business world. Being there and having a glimpse of how things really are and work made me feel more confident than ever that I've made the right choice when I picked Surpass over 3 years ago. So here's my special thanks to Mike K and Alex, for being there for me when I needed help and for always trying to make it right for their customers, and to all Surpass team, especially tech support guys. To Kayla and Eman, sorry I missed you ("they work odd hours" ) and keep up the good work. After all, you guys are Surpass' heart and soul. __________________ Patty Pass 57 \| Dime999 \| SH 110

August 28th, 2007, 11:21 PM	#2 (permalink)
Dan Staff of Surpass Super #1 Joined in Apr 2007 2,744 posts Gave thanks: 152 Thanked 184 times	Glad to hear you enjoyed your visit! It was nice meeting you __________________ D4nz Net - Surpass Help Desk - NES Forever Use the thanks button. It works! AIM: dansorl

August 29th, 2007, 1:38 AM	#3 (permalink)
DewKnight Skittles Super #1 Joined in Aug 2004 Lives in a space ship Hosted on dedi 6,815 posts Gave thanks: 101 Thanked 199 times	Looks like we met the opposite people. I met all the night owls, and you met the normal people. Surpass = awesome __________________ Mountain Dew Knight People should not be afraid of their governments. Governments should be afraid of their people.

August 29th, 2007, 1:42 AM	#4 (permalink)
Dan Staff of Surpass Super #1 Joined in Apr 2007 2,744 posts Gave thanks: 152 Thanked 184 times	Yeah Mr. Dew! You didn't come in the one time I worked at night __________________ D4nz Net - Surpass Help Desk - NES Forever Use the thanks button. It works! AIM: dansorl

August 29th, 2007, 1:47 AM	#5 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Orlando 24,749 posts Gave thanks: 946 Thanked 806 times	Oh gosh... the nOrmals!!! Patty, I didn't even know you were here... this is how out of the loop I am! And I am disappointed. But your review has made me really happy to read tonight. Thank you!! __________________ Follow Surpass on Twitter and Facebook Check out the Surpass Blog

August 31st, 2007, 11:02 AM	#7 (permalink)
Patty Registered User Excelling Contributor Joined in Feb 2005 542 posts Gave thanks: 87 Thanked 24 times	Hi, Dan. Yeah, I really enjoyed being there and meeting you guys. Sorry I was in such a hurry I couldn't return to say goodbye. Kayla, next time I go to Orlando I'll let you know in advance, so I can go on the "odd" hours and meet you and "the others". __________________ Patty Pass 57 \| Dime999 \| SH 110

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