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June 8th, 2008, 6:42 PM
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#1 (permalink) |
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Registered User
Excelling Contributor
Joined in Oct 2004
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Can't Upgrade?
So i've been getting a lot of spam via the contact form/tickets on WHM CS, i'm thinking its because i need to upgrade but everytime i try to upgrade i get the following the message:
"Upgrades have expired for this license. Please go back to renew your support/upgrades." We have lifetime licenses right, as long as we are hosted at Surpass? Not sure if this is Surpass side or WHMCS side... anyone else have this problem? |
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June 9th, 2008, 3:52 PM
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#2 (permalink) |
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URB4N 5K1LLZ
Super #1
Joined in Sep 2005
Lives in Orlando, FL
Hosted on SH63
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Yes, you should. I'm pretty sure I've seen this problem before with another client, just not sure what the solution was, but I would highly suggest submitting a ticket to the helpdesk. They'll more then likely talk to WHMCS support for you, so you can kill two birds with one stone. =)
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June 27th, 2008, 6:08 AM
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#4 (permalink) |
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Skittles
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Joined in Aug 2004
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It's easily fixed, I just don't know where (like Roxy said). File a ticket at the help desk.. they may direct you to the WHMCS support site
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